Privacy Policy

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We take privacy seriously and will only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose other than to remind you about your appointments and to send you the occasional email about our latest news or offers.
 

This privacy notice explains how Stylistics Hairdressers looks after personal information you give us and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
 

WHAT INFORMATION WE COLLECT ABOUT YOU
 

We collect the minimum amount of information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment.
 

The information you give us may include your name, address, email address, phone number, relevant history – for example dates of services, colour formula codes, your preferred stylists, payment and transaction information.
 

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
 

HOW INFORMATION ABOUT YOU WILL BE USED
 

In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:
 

• To fulfil a contract with you i.e. to provide the service or treatment you have requested and to communicate with you about your appointments. We will contact you via phone, email or SMS. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

HOW LONG YOUR INFORMATION WILL BE KEPT FOR
 

Unless you request otherwise, we will keep your information to contact you no more than eight times a year for a maximum of 1 year from your last visit to the salon.

Unless requested otherwise by yourself, your information will be kept for a minimum of 6 years. After this time we will delete all your personal information, except for your name, relevant client history (e.g. allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).
 

WHERE YOUR INFORMATION IS KEPT
 

Your information is stored within the European Economic Area on secure servers provided by Shortcuts. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
 

• Financial transactions
• Emails
• Paper records 

ACCESS TO YOUR INFORMATION AND CORRECTION
 

You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
 

If you would like a copy of some or all of your personal information, please contact us.

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
 

You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

USE OF COOKIES
 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org
 

Cookies that we use

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: identify cookies.

CHANGES TO OUR PRIVACY NOTICE
 

We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated March 2022.

HOW TO CONTACT US
 

Please contact us if you have any questions about our privacy notice or information we hold about you

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